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STANDARD TERMS AND CONDITIONS OF SALE
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Advance Payment and Order Confirmation :
Customers are required to pay ₹200 as an online advance payment to confirm their orders. The remaining amount must be paid at the time of delivery.
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Dispatch and Delivery Timeline : Products will be dispatched within 2 to 3 business days of order confirmation. Delivery will typically occur within 7 to 10 business days, depending on the customer's location.
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Invoice Delivery : The invoice for the product will be sent to the customer's registered email address within 24 to 48 hours of product delivery.
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Refund Policy for Cancelled Orders : If an order is cancelled after the product has been shipped, the ₹200 online payment made as an advance will not be refunded.
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Replacement Policy : Customers are eligible for a replacement within 7 days of receiving the product in case of manufacturing defects, non-functionality, or if the product is defective. The replacement request must be accompanied by proof of the issue, such as photos or videos.
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Payment Terms : Full payment, including the delivery charge (if applicable), must be made at the time of delivery. Failure to pay the remaining balance upon delivery will result in the order being returned.
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Delivery Timelines : We will make every effort to deliver orders within the specified timeframes. However, delays due to unforeseen circumstances are not our responsibility.
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Liability for Defective Products : Our liability is limited to replacement as per our replacement policy. We do not take responsibility for damages or defects caused by misuse or improper handling of the product by the customer.
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Legal Compliance : All transactions and contractual obligations will be governed by the applicable laws of India. Any disputes arising will be subject to the jurisdiction of courts in our registered office location.